SMA777 Terms & Conditions – Platform Usage Terms for Malaysian Players

These Terms & Conditions take effect from the moment you first access the website SMA777, registering an account, or making any financial transaction through our platform. This document covers all aspects of platform use, including gaming, financial transactions, communications, and interactions with the SMA777 team.

SMA777 reserves the right to update or amend these Terms & Conditions at any time. When amendments are made, we will notify members via their registered email or through in-platform notifications. Continued use of the platform following notification of any amendment will be considered as acceptance of the revised terms.

To register and use the platform SMA777, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration and throughout the period of use.
• Residing in an area that does not prohibit the use of online casino platforms.
• Registering in a personal capacity only — not on behalf of any company, agency, or third party.
• Not on an active self-exclusion list from SMA777 or any other gaming platform.
• Have full legal capacity to enter into a legally binding agreement.

Malaysian residents who register with SMA777 are solely responsible for ensuring their use of this platform complies with the local laws applicable to them. SMA777 does not provide legal advice in this regard.

Each individual is only permitted to hold one (1) SMA777 account. Multiple account registrations by the same individual — whether using different information, different devices or any other means — are strictly prohibited and constitute a serious breach of these terms.

During registration, you are required to provide accurate, complete, and up-to-date information. The details you must provide include:

• Full legal name as stated on your identity card or passport.
• An active, reachable email address.
• A valid Malaysian mobile phone number.
• Any other information requested during the identity verification (KYC) process.

SMA777 reserves the right to conduct identity verification (Know Your Customer / KYC) at any time, particularly before processing a first withdrawal or when a transaction value exceeds a certain threshold. You are required to submit the requested documents within the specified timeframe. Failure to do so may result in the withdrawal being placed on hold until verification is complete.

SMA777 accepts deposits and processes withdrawals through the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (including DuitNow QR)
• FPX – Online Banking (Maybank2u, CIMB Clicks, and other major Malaysian banks)

The applicable deposit and withdrawal limits are as follows:

Withdrawals can only be processed to an account or e-wallet that is registered under the member's own name. SMA777 does not process withdrawals to third-party accounts under any circumstances. This is a protective measure to prevent financial fraud and safeguard the interests of our members.

Any attempt to use unrecognised payment methods, methods involving false identities, or any attempt to circumvent SMA777's anti-fraud systems will result in immediate account suspension without prior notice.

All bonuses, free spins, cashback, and promotions offered by SMA777 subject to the specific conditions stated in each promotional offer. General conditions that apply to all bonuses are as follows:

• Rollover Requirement (Wagering Requirement): Most bonuses are subject to a wagering requirement (typically 5x to 20x) before any winnings can be withdrawn. The rollover rate for each bonus is clearly stated in the respective promotion's terms.
• Validity Period: All bonuses have a set validity period. Any bonus not used within that period will expire automatically with no compensation.
• One Active Bonus at a Time: Members may only activate one bonus at a time unless otherwise stated in the promotional terms.
• Direct Withdrawal Restriction: Bonus funds cannot be withdrawn directly — they must first be used for wagering in accordance with the rollover requirements.
• Betting Limit While Bonus Is Active: Certain bonuses carry a maximum bet limit per spin or per hand. Breaching this limit may result in the bonus and any associated winnings being voided.

The SMA777 VIP Rewards Program operates automatically based on your total wagering amount. VIP tiers and their associated rewards are at the sole discretion of SMA777 and may be modified at any time. Visit the VIP Rewards for the latest details on the benefits available at each tier.

All games available at SMA777 — including slots, live baccarat, poker, football betting (Malaysia Super League, EPL), cricket, badminton, e-sports, and Live Casino — are subject to their respective game-specific rules, which can be found on the relevant game pages.

General rules applicable to all games at SMA777:

• Game outcomes determined by the system are final and cannot be disputed unless there is clear and verifiable evidence of a technical failure.
• Technical failures occurring during an active round will be handled in accordance with our fair recovery policy — affected wagers will be refunded or settled based on the state of the game at the time of the failure.
• Any attempt to exploit software vulnerabilities, use bots, automated software, or any unauthorised method to gain an unfair advantage in gameplay is strictly prohibited.
• In player-versus-player games such as poker, any form of collusion between players is a serious violation that may result in account termination and forfeiture of balances.
• SMA777 uses a certified RNG (Random Number Generator) system to ensure every game outcome is fully random and fair.

SMA777 reserves the right to suspend any game or table at any time for technical, security, or operational reasons without prior notice. In such situations, any bets in progress will be returned to the member's account.

Member SMA777 are required to conduct yourself with respect and responsibility at all times while using the platform, including when interacting with live dealers, the support team, and other members in community games.

Things that strictly prohibited at SMA777 include:

• Registering more than one account using the same or different personal details.
• Using another person's account or allowing someone else to use your account.
• Using any form of automated software, bots, scripts or unauthorised tools to play.
• Attempting to exploit software bugs, system errors, or payout inconsistencies.
• Engaging in any money laundering activities through the platform.
• Offensive language, threats, or harassment directed at staff or other members.
• Spreading false or misleading information about SMA777 to the public.
• Sharing login credentials or selling account access to another party.

Account security SMA777 is a shared responsibility. Our platform provides enterprise-grade security infrastructure including 256-bit SSL encryption and real-time suspicious activity detection, but you are equally responsible for:

• Keep your password and login credentials confidential.
• Do not use unsecured public Wi-Fi networks to log in to your SMA777 account.
• Log out of your account when you are done playing, especially when using a shared device.
• Notify SMA777 immediately if you suspect your account has been accessed without your authorisation.
• Do not save login credentials in the browser on any shared device.

The use of your personal information by SMA777 is governed by the Privacy Policy our separate policy document. Please read it to understand how we collect, store, and use your data.

SMA777 reserves the right to suspend, restrict, or terminate any member account without prior notice under the following circumstances:

• Violation of any section of these Terms & Conditions.
• Suspected fraudulent activity, money laundering, or any criminal activity.
• Failure to submit identity verification (KYC) documents within the stipulated timeframe.
• Accounts that have been inactive for more than 12 consecutive months.
• Registration by individuals whose accounts were previously terminated due to a violation.
• Upon request by relevant legal authorities or regulatory bodies.

For accounts terminated due to a breach, SMA777 reserves the right to forfeit all balances, bonuses, and unclaimed winnings. For temporary suspensions pending investigation, real money balances (excluding bonuses) will be preserved and returned if the investigation finds no breach has occurred.

Members who wish to voluntarily close their account may do so by contacting the SMA777 support team. Account closure requests will be processed within 5 business days, and any eligible real money balance will be returned via the original payment method.

SMA777 is not liable for any loss or damage arising from:

• Game outcomes that are the natural result of a fair and random RNG system.
• Service disruptions caused by factors beyond SMA777's control, including connectivity issues on the member's end, internet service provider outages, or natural disasters.
• Losses arising from the use of login credentials by an unauthorised party due to the member's own negligence in safeguarding their account.
• A member's personal financial decisions influenced by outcomes on the platform.
• Inaccurate information provided by the member during registration or identity verification.

SMA777 is fully committed to keeping the platform running without interruption 24/7. However, we cannot guarantee uninterrupted platform availability at all times. In the event of scheduled maintenance, members will be notified in advance through our official communication channels.

SMA777 takes our responsibility toward player well-being seriously. We believe casino gaming should remain an enjoyable form of entertainment, and we provide the following protective tools to help members play within healthy boundaries:

• Deposit Limit: Set your own daily or weekly deposit limits in your account settings.
• Loss Limit: The platform will automatically stop accepting bets once your daily loss limit has been reached.
• Session Timer: Enable alerts when your play session reaches the time limit you have set.
• Temporary Self-Exclusion: Suspend your account for anywhere between 24 hours and 6 months at your own request.
• Permanent Self-Exclusion: Permanently close your account if you feel it is necessary to do so.

Members under the age of 18 are strictly prohibited from using the SMA777 platform. We encourage users to ensure that children and minors under their care do not have access to any SMA777 account.

For more comprehensive guidance and resources on responsible gaming, visit the Responsible Gambling us. Our support team is always available to assist with responsible gambling discussions in a private, non-judgmental manner.

SMA777 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify members via:

• Email to the address registered on your account.
• In-platform notifications when you log in.
• Announcements on SMA777's official website and social media channels.

Amendments will take effect within 7 days of the announcement date, unless the amendment is required immediately for legal or security reasons. Your continued use of the platform after the amendment's effective date will be deemed acceptance of the revised terms.

If you do not agree with any amendments, you have the right to close your account before the effective date of those changes. Please contact our support team at support@sma777.biz to begin the account closure process.